What are the common troubleshooting steps for resolving sync delays or failures in Azure File Sync, particularly related to firewall settings or agent updates?

Question

Thamimul ansari · Accepted Answer

To troubleshoot Azure File Sync delays or failures, first check the Azure portal and server event logs, and verify the Azure File Sync agent and filter drivers are running. Then, specifically address potential issues like firewall misconfigurations by ensuring port 443 outbound is allowed and checking for proxy settings. Finally, for agent-related problems, check for required .NET Framework versions, ensure the agent is running, and use cmdlets like Debug-StorageSyncServer or Test-StorageSyncNetworkConnectivity to diagnose further

What are the common troubleshooting steps for resolving sync delays or failures in Azure File Sync, particularly related to firewall settings or agent updates?

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