What is a Cloud Service Level Agreement (SLA), and how does it determine the reliability and availability of Azure services?

Question

Kyron Dias · Accepted Answer

The Service Level Agreements (SLA) describe Microsoft's commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download and they cover Azure, Dynamics 365, Office 365, and Intune

What is a Cloud Service Level Agreement (SLA), and how does it determine the reliability and availability of Azure services?

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